Privacy Policy.
At LunaWake, we take your privacy seriously. This policy explains how we collect, use, disclose, and safeguard information when you use our website and products.
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the LunaWake website and products.
2. Information We Collect
2.1 Personal information
We may collect personal information that you voluntarily provide, including:
- Name and contact information
- Shipping and billing addresses
- Payment information
- Email preferences
2.2 Device information
When you use our products, we may collect device settings and preferences, usage statistics, and performance data. Raw breathing and body signals remain on the device by default; the app is designed to receive a morning summary rather than an export of raw body data.
3. How We Use Your Information
We use collected information to process orders and payments, provide customer support, send important product updates, improve products and services, and comply with legal obligations.
4. Information Sharing
We do not sell your personal information. We may share information with service providers who assist in our operations, legal authorities when required by law, and business partners with your consent.
5. Data Security
We implement appropriate technical and organizational measures to protect personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may have the right to access your personal information, correct inaccurate data, request deletion of your data, and opt out of marketing communications.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
8. International Data Transfers
Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page.
10. Contact Us
If you have questions about this Privacy Policy, contact us at info@lunawake.ai.